FAQ

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. Please read our Refund policy.

Are any purchases final sale?

Our refund policy outlines when returns and refunds are accepted, including any requirements or time limits that apply. Certain products may be marked as non-returnable, and backordered, custom, or made-to-order products may have additional restrictions. Please review the full refund policy before placing your order.

In short: We want to make the return process straightforward while ensuring customers understand which products are eligible for a refund before purchasing.

When will I get my order?

We’ll work quickly to process and ship your order. In-stock items will typically ship within 48 hours. Once your order ships, you’ll receive an email with tracking information and shipping details.

Please note that backordered items will require additional time to fulfill and will ship once inventory becomes available.

Products listed with a lead time may require additional processing and production time, and the stated lead time can affect the overall shipping timeframe.

Delivery times vary depending on your location and the shipping method selected at checkout. Carrier delays may occasionally affect delivery times.

Where are your products manufactured?

Our products are manufactured in-house in Arizona, USA. From fabrication and welding to finishing and quality control, we take pride in building our products right here in the United States.

Built in Arizona. Proudly Made in the USA.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.